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Owned and operated by Elite Vital Living, our team is ready to assist with any questions about our wellness products.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received this email, check your spam folder or contact our support team.
What is your return policy?
We offer 30-Day Returns on eligible items. If your product does not meet your expectations, please review our Return Policy page for detailed instructions on how to start a return.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis. Reach out to our team with your order number and the item you would like instead, and we will walk you through the process. Please refer to our Return Policy for full details.
How do I choose the right red light therapy panel for my space?
Panel size depends on how you plan to use it and the area you want to cover. Our smaller panels work well for targeted use on specific areas, while full-body panels are designed for broader coverage. Contact us and we can help you find the right fit.
What should I know before purchasing an infrared sauna or cold plunge?
Consider the available space in your home, your preferred temperature range, and any electrical requirements. Our product pages include detailed specifications, and our team is happy to help you evaluate which model suits your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Premium Wellness Products
Every red light panel, massage chair, sauna, and cold plunge is selected for quality materials and thoughtful design.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
